Service reps are your friends
Bringing insights from customer-facing roles into UX writing and product decisions
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Smart products for smart consumers
Chapter 7 of The Essentials: foundational knowledge for those starting out in localization and technical communication.
Localization checklist for proofreaders and reviewers
Chapter 6 of The Essentials: foundational knowledge for those starting out in localization and technical communication.
Integrating localization services into project management
Chapter 5 of The Essentials: foundational knowledge for those starting out in localization and technical communication.
Project management for content strategists
Chapter 4 of The Essentials: foundational knowledge for those starting out in localization and technical communication.
Making the case for terminology management
Chapter 3 of The Essentials: foundational knowledge for those starting out in localization and technical communication.
Technical communication 101
Chapter 2 of The Essentials: foundational knowledge for those starting out in localization and technical communication.
Localization concepts
Chapter 1 of The Essentials: foundational knowledge for those starting out in localization and technical communication.
Text editing: a handbook for (language) students and professionals
If your goal is to communicate effectively, even if you do not strictly earn your living with language work, text editing is a skill you might want to polish up.
Understanding neural machine translation and its challenges
We explore the pros, cons and challenges of neural machine translation, with insights from industry leaders.